Contact Us
Contact Center Authentication

Customer First Approach

Your customers don’t have to remember their Telephone Banking PIN or their favorite person anymore to access your services. We believe that the customer interaction has to be simple and enjoyable

7 out of 10 customers find it challenging to use or remember passwords

Cryptographic
Assurance

Frictionless

Seamless authentication with a single touch by avoiding authentication fatigue. No requirement of entering card or PII information or answering secret questions

Enhance Productivity

Reduce the opportunity cost - your staff’s valuable time can be more productive with engaging in addressing the actual complaints than asking silly verification questions / seeking answers for silly questions

No More ATOs

Contact Centers are magnets for fraudsters with compromised information. Stop Account-Takeovers frauds by removing comprimisable questions and PINs.

Staying Ahead

Turn fraud mitigation and frictionless customer experience into competitive advantage

ROI

By reducing the average call handle time by 25-45 seconds, institutions can save between USD 0.50 - 0.75 per call.

Have you Ciphered your customers’ contact center journey yet for a frictionless experience?

Book a Demo

©2022. Unitor Limited. All Rights Reserved.

Hang in there!
We are getting the content ready

hello@unitor.io

 Linkedin

Hang in there!
We are getting the content ready

hello@unitor.io

 Linkedin

Book a Demo

Let us help you make your digital journey safer and simpler

hello@unitor.io

 LinkedIn

    Book a Demo

    Let us help you make your digital journey safer and simpler

      hello@unitor.io

      LinkedIn

      Banks & Fintech

      Banks & Fintech

      We partner with financial institutions in managing the digital identities of their customers and to transition towards a passwordless journey. Our solutions can protect your customers against fraud including Social Engineering, Account Take Over, Identity Theft, SIM Swap, CNP, Credential Stuffing, MITM, and BitM attacks.

      We simplify the digital authentication journey with a secure and seamless customer experience. Institutions no longer have to trade-off between security and usability. Our “Zero Knowledge Cryptography” based authentication, ensures customers have Nothing to Remember and Nothing to Compromise.

      Payments & E-Commerce

      Payments & E-Commerce

      The Global Pandemic is driving the Payments Industry towards rapid adoption of digital trends, fueling the demand for alternative and contactless payment models. This digital acceleration has also proliferated the fraud and identity management challenges.

      PSPs and Retailers want to make their shopping experience secure and smoother; whilst regulations require two-factor authentication that result in authentication fatigue and possible cart abandonment. Our MFA solutions address these challenges through OTP and Code free authentication experience. We securely establish the digital identities and fight fraud while reducing friction.

      Enterprises

      Enterprises

      With the prevalent hybrid work environment, your workforce needs the flexibility to securely connect from anywhere. We help modernize the workforce authentication of your employees with a secure and seamless experience. Threats against enterprises are growing both in frequency and sophistication, and over 80% of the breaches are the result of weak passwords.

      You can now replace passwords with our secure “Zero-Trust” and “Zero-Knowledge” based authentication solutions, while reducing the cost of password resets. We take care of your risks while you focus on your business.

      Future Ready Industries

      Future Ready Industries

      Future ready industries Digital identity is at the heart of the new reality - be it IOT, Metaverse, Crypto, Web3.0 - the future of accessing products and services will depend on how we identify ourselves online.

      With accelerating digital adoption digital identity is already at the center of many businesses today including financial services, crpyto, mobility, marketplaces, telcos, big-techs, e-Commerce, insurance, e-government, travel, and automobile. Leveraging on the pandemic fraudsters are carrying out more sophisticated attacks to steal the user identities and misuse them for financial gains. Institutions are under enormous pressure to proactively protect their customers’ digital identities and securely authenticate them. We help institutions differentiate the digital identities of their legitimate customers from fraudsters.

      Talk to us about your pain points, we will find a solution for you.